Frequently Asked Questions
No worries- we don’t expect you to! Which is why we include a detailed brochure in each box highlighting key product ingredients, how to use, and how often. You can also access our concierge esthetician at any time with specific questions!
Can I use my discovery box products if pregnant or breastfeeding?
We highly advise always first consulting with your doctor before implementing anything new into your regimen. We also make notes of active ingredients and safety warnings in our discovery box brochures.
What is in the discovery box?
Every 3 months, we will ship a seasonal box of elite skin care products and tools curated for your skin concern! When you sign up , you will have the option to select what your skin concern is. Each box will contain 5 elite skin care products worth $75. They are a mix of full and deluxe size products so you can try them out prior to investing your money on it.
What if I don’t know how to use a product in my discovery box?
It is a benefit that is included in your subscription. You will be sent a link to book a free consultation with a concierge esthetician. If there is a need to consult with a physician provider, she will triage it and book you with that physician. There will be an added charge of $60 to do a video consultation with the physicians.
Currently, our physicians are licensed to write prescriptions for residents of CA and TX state only. This is subject to change as we bring on more providers.
Is The Consultation Free?
You may cancel anytime up to 1 week prior to your renewal date. If you cancel , you do not get your money back if you have already used your member benefits such as free consultations, product discounts or received your discovery box. You can continue to use your subscription benefits until the next renewal period
Your subscription renews every 3 months and you can log into your account to check your next renewal period.
To reset your password, please click here .
Currently this is a pilot we are doing in the state of Mississippi only. We are working to bring on more providers in the region. To find out who is in our network for this discount, please contact us at support@theskinconsult.com
This list is subject to change.